Returns & Exchanges
If you are not completely satisfied with your purchase, we offer a 30-day return policy for products in their original packaging.
1
Initiate Request
Contact our support team at support@skintific.com with your order number and reason for return.
2
Prepare Package
Securely pack the items in their original packaging, ensuring all seals are intact if possible.
3
Ship Item
Affix the provided return label and drop the package off at any authorized courier location.
4
Receive Refund
Once our warehouse inspects the return, your refund will be processed to your original payment method within 5-10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing